How do I request a copy of the data merpatislot holds about me?

Submit a data-access request via Account Settings → Privacy → Submit Request, or email privacy@merpatislot.best with your username. We aim to deliver a structured data export within five working days of verifying your identity.

Who do I contact if I believe my privacy rights have been violated?

Contact our privacy team immediately via live chat inside your account dashboard or by emailing privacy@merpatislot.best. We acknowledge all privacy complaints within 24 hours and aim to resolve them within five working days of receiving full details.

Reference

How merpatislot Handles Your Personal Data

This Privacy Policy explains exactly what personal information we collect when you open an account with merpatislot, how we use it, and what rights you hold over that…

Data collected at account registrationDANA, OVO, GoPay & QRIS transaction recordsCookie & device usage dataYour right to access or delete data24/7 privacy support channel

Explore Lobby Read FAQ

What Data We Collect and Why We Hold It

merpatislot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email address, mobile number and the payment identifiers linked to your chosen method — whether that is DANA, OVO, GoPay or QRIS. We also log transactional metadata: deposit timestamps, withdrawal request IDs and session device fingerprints. This

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data lets us verify your identity, process payouts and detect unusual activity on your account. We do not sell your personal data to third parties, and we do not share it with advertisers. Retention periods follow applicable Indonesian data-protection obligations, and where local law permits, we
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may share limited records with licensed payment processors solely to settle your transactions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

Our privacy support team is reachable around the clock — 24 hours a day, seven days a week — through three direct channels.

DATA HANDLING PRACTICES

Six Ways We Protect What You Share With Us

From the moment you register to the moment a withdrawal lands in your DANA or GoPay wallet, your data passes through encrypted channels only.

Encrypted Storage

All personal data — name, contact details and payment identifiers — is stored in AES-256 encrypted databases. Only authorised personnel with a verified need can query records linked to your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to measure page load times. You can adjust cookie preferences in your browser or through the cookie banner displayed on your first visit.

Account Security Layers

Two-step verification is available from Account Settings → Security. Enabling it means any login from an unrecognised device triggers an OTP to your registered mobile number before access is granted.

Data Retention Schedule

Transaction logs are retained for up to five years where local law requires it for financial compliance. Profile data not linked to active transactions can be removed upon verified request after account closure.

Third-Party Processors

We share only the minimum data required with payment processors handling DANA, OVO, GoPay and QRIS settlements. These processors are bound by data-processing agreements and may not use your data for their own marketing.

Your Right to Correct Data

If your registered name, mobile number or linked wallet ID is incorrect, go to Account Settings → Personal Details → Edit. Changes to payment-linked fields require identity re-verification for your protection.

Common Questions About Your Data at merpatislot

Below are the questions we hear most often about how we handle personal data. If you do not find your answer here, open a live chat from your account dashboard — our privacy team is available around the clock to walk you through any specific concern about your account or transaction records.

We collect your full name, email address, mobile number and the wallet or payment identifier you register — such as your DANA or OVO number. We also record session data including device type, IP address and login timestamps for security purposes.

We share data only with the payment processors that handle your DANA, OVO, GoPay and QRIS transactions, and only the minimum fields needed to settle those payments. We do not sell data to advertisers or unrelated third parties under any circumstance.

Financial transaction records are retained for up to five years where local law requires it. Account profile data not tied to active transactions can be deleted upon a verified request submitted after you close your account through Account Settings.

Submit a data-access request via Account Settings → Privacy → Submit Request, or email [email protected] with your username. We aim to deliver a structured data export within five working days of verifying your identity.

Yes. Once your account is closed and all pending withdrawals are settled, you may request full deletion of profile data. Records required by financial regulations — such as transaction logs — must be retained for the legally mandated period where local law permits.

We use session cookies for login continuity and analytics cookies to measure site performance. You can manage cookie preferences through your browser settings or via the cookie consent banner that appears on your first visit to merpatislot.best.

Contact our privacy team immediately via live chat inside your account dashboard or by emailing [email protected]. We acknowledge all privacy complaints within 24 hours and aim to resolve them within five working days of receiving full details.

How merpatislot Handles Your Personal Data

How to Contact Us About Your Privacy

Six Ways We Protect What You Share With Us

Encrypted Storage

Cookie Controls

Account Security Layers

Data Retention Schedule

Third-Party Processors

Your Right to Correct Data

Common Questions About Your Data at merpatislot

01 What personal information does merpatislot collect when I open an account?

02 Does merpatislot share my data with third parties?

03 How long does merpatislot keep my personal data?

04 How do I request a copy of the data merpatislot holds about me?

05 Can I ask merpatislot to delete my personal data entirely?

06 Does merpatislot use cookies, and can I turn them off?

07 Who do I contact if I believe my privacy rights have been violated?

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